Customer Experience & Operations Excellence Senior Manager

Medtronic
📍 Bogotá, Colombia, Colombia 💼 Full-time 🕒 Posted June 29, 2026

Job Description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

**A Day in the Life**
The Senior Manager, Customer Experience & Operational Excellence – CELA is a newly created regional leadership role responsible for building and scaling a customer-facing operational model that strengthens service perception, improves NPS, enhances strategic account support, and connects customer needs with operational execution.

The role will lead the SEAL program (Service Excellence & Agile Logistics), a strategic account support model designed to place dedicated operational resource...

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Job Details

  • Location Bogotá, Colombia
  • Job Type Full-time
  • Category other-general
  • Posted Date June 29, 2026
  • Application Deadline July 04, 2026