Customer Experience Manager

Granite Construction

📍 Tracy, California, United States 💼 Full-time 🕒 Posted June 10, 2026

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Job Description

General Summary

This position is responsible for ensuring the consistency of processes and policies and managing the customer experience team to ensure order setup and materials dispatch matches the customers’ needs, collecting bid day info, managing and sending quotes, creating orders, supporting quality submissions for accuracy, plant scheduling, and other customer service tasks as required.

Essential Job Accountabilities

Develop team to allow continuous coverage of duties to prevent service gaps when absences occur.
Collaborate with Operations staff to measure and ensure accurate scheduling and dispatching.
Coordinate policies and procedures with other District Customer Experience Managers to ensure consistency across the organizati...

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Job Details
- Location Tracy, California
- Job Type Full-time
- Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
- Posted Date June 10, 2026
- Application Deadline July 20, 2026

Customer Experience Manager

Job Description

General Summary

Essential Job Accountabilities

Ready to Apply?

Job Details