Customer Experience Manager

Ten Lifestyle Group

📍 Philippines, Philippines, Philippines 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

Job Title: Customer Experience (CX) Manager
About the Role
Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide — both online and offline.
As part of a globally positioned team with regional representation, the CX Manager will report to the CX Director and act as a critical bridge:
 Between functions within their region 
 Between the region and global service support 
You will bring expert knowledge of the full customer journey, understanding how each touchpoint either enhances or hinders the delivery of an exceptional member experience.
Key Responsibilities
1. Customer Journey Excellence
 Identify pain points and opportunities across the end-to-end customer journey 
 Remove “clunky” or fragmented experiences to create seamless interactions 
 Drive exc...
            

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Job Details

Location Philippines, Philippines
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date March 02, 2026
Application Deadline April 11, 2026