Customer Experience Manager (B2B) - Logistics & Fulfilment

About Our Client

Our client is a fast-growing logistics, fulfilment and technology group serving a portfolio of B2B customers - from scaling D2C brands through to established multi-channel businesses. They combine operational excellence with AI-driven technology to help their customers grow, and they're now expanding their Customer Experience team to drive deeper commercial relationships across their account base.

The opportunity

This is a B2B account management and growth role - not a customer service or ticket-handling position. You'll own a portfolio of business customers, build relationships with founders, directors and senior stakeholders, and be directly accountable for revenue growth, retention and account expansion.

If you're commercially driven, energised by hitting targets, and motivated by directly influencing your earnings through a performance-related bonus, this is worth a closer look.

What You'll Be Doing <...

Ready to Apply?

Submit your application today and join our talented team at The Growth Foundation.