Job Description
Elevate the customer journey as a Customer Experience Manager at TD Canada Trust in Port Hawkesbury, Nova Scotia. Lead a team dedicated to exceptional customer interactions while ensuring compliance with all policies and procedures.
This managerial role focuses on fostering a high-performing team to ensure amazing customer experiences at the branch. You will mentor staff, handle escalated issues and collaborate with One TD partners to meet client needs effectively. Your expertise in processes management and operational functions will be pivotal in achieving branch goals.
Key Responsibilities: • Mentor team for exceptional customer service and personal development • Maintain employee scheduling and compliance with policies • Collaborate with partners to suit customer needs • Support staff in problem resolution and complaints handling • Coach team on customer conversation strategies
Requirements: • Undergraduate degree or 3+ years relevant experience • Strong k...
This managerial role focuses on fostering a high-performing team to ensure amazing customer experiences at the branch. You will mentor staff, handle escalated issues and collaborate with One TD partners to meet client needs effectively. Your expertise in processes management and operational functions will be pivotal in achieving branch goals.
Key Responsibilities: • Mentor team for exceptional customer service and personal development • Maintain employee scheduling and compliance with policies • Collaborate with partners to suit customer needs • Support staff in problem resolution and complaints handling • Coach team on customer conversation strategies
Requirements: • Undergraduate degree or 3+ years relevant experience • Strong k...
Job Details
- Location port hawkesbury, ns
- Job Type Full-time
- Category Finance
- Posted Date June 12, 2026
- Application Deadline July 22, 2026