Customer Experience Executive - Central Delhi

Rentokil Initial
📍 New Delhi, Delhi, India 💼 Full-time 🕒 Posted June 04, 2026

Job Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
  • Requirements

    Job Responsibilities:

  • To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.
  • Keeps customers informed about the progress of their complaints and provides timely answers and solutions.
  • Analyzes complaint trends to identify areas for improvement.
  • Provide ongoing support to clients.
  • Track and monitor client engagement while offering updates and actionable recommendations.
  • Addresses and resolves client inq...
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    Job Details

    • Location New Delhi, Delhi
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 04, 2026
    • Application Deadline July 14, 2026