Customer Experience (CX) Engagement Manager

Are you passionate about shaping the ultimate user experience? As our CX Engagement Manager, you will be the chief architect of how users interact with the Workiva at scale. In this high-impact role, you won't just map touch points, you will actively design and launch the digital programs, email campaigns, and in-app experiences that turn users into Workiva Champions. If you are a data-driven strategist who thrives at the intersection of marketing, product, and customer experience, this role offers the autonomy to innovate and directly drive customer value realization globally.

What You'll Do

• Campaign Design: Create usage-driven email and in-app campaigns to increase feature awareness and platform adoption

• Journey Mapping: Develop and maintain comprehensive customer journey maps to optimize key touchpoints

• Data Analysis: Analyze product usage and campaign engagement metrics to de...

Ready to Apply?

Submit your application today and join our talented team at Workiva.