Customer Experience Consultant

Wells Fargo
📍 CHARLOTTE, NC, United States 💼 Full-time 🕒 Posted June 10, 2026

Job Description

**About this role:**

Wells Fargo is seeking a **Consumer Banking Customer Experience Consultant** within the Consumer Payments and Deposits organization as part of Consumer Banking & Lending.

In this role, you will support the execution of key business objectives by analyzing customer experience metrics, identifying performance gaps, and enabling data-driven decision-making. You will partner closely with product, operations, finance, and Customer Experience (CX) stakeholders to ensure customer insights are translated into actionable strategies that drive measurable business improvements.

This position offers a strong foundation for growth into more strategic, enterprise-level roles by providing exposure to cross-functional leadership, customer analytics, and experience transformation initiatives.

Learn more about our career areas and lines of business at wellsfargojobs.com.

**In this role, you will:**

+ Analyze and monitor custome...

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Job Details

  • Location CHARLOTTE, NC
  • Job Type Full-time
  • Category other-general
  • Posted Date June 10, 2026
  • Application Deadline June 15, 2026