Customer Experience Advisor (Full Time & Part Time) (Picassent)

An international company operating in the Food & Beverage ingredients sector is currently recruiting a Customer Operations Specialist to support its French-speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order-to-cash cycle.

This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers.

Key Responsibilities

• Serve as the main point of contact for customers, coordinating closely with sales and internal teams.
• Manage customer orders end to end, from order entry through shipment and invoicing.
• Validate customer data at order stage, including pricing, commercial terms, exceptions, and specific logistics requirements.
• Handle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order stat...

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