Customer Experiece Manager (Hiring Immediately)

Store - Palm Beach-Boca Raton, FL (East)

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results

• Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs

• Plan and lead the execution of class and in-store events in accordance with Company programs

• Lead the omnichannel processes

• Manage and execute shrink and safety programs

• ...

Ready to Apply?

Submit your application today and join our talented team at Michael's Inc.