Customer Escalations & Tech Support Specialist

Stanley Black & Decker
📍 Medellín, Antioquia, Colombia 💼 Full-time 🕒 Posted March 02, 2026

Job Description

A leading global tools company located in Medellín is seeking a Customer Service Specialist. The ideal candidate will handle escalated customer issues, assist agents with troubleshooting, and collaborate with various departments to ensure customer satisfaction. A minimum of 2 years in customer service, alongside strong technical expertise and communication skills, is required. This dynamic role offers the opportunity to impact customer experiences while working in a supportive environment.
#J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at Stanley Black & Decker.

Submit Application

Job Details

  • Location Medellín, Antioquia
  • Job Type Full-time
  • Category Gestión y operaciones
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026