Customer Engagement Specialist at COOP

Staples
📍 welland, niagara region, Canada 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Enhance shopper satisfaction with COOP as a Customer Engagement Specialist. Drive sales, handle transactions, and maintain store excellence in a collaborative team environment.
This role focuses on delivering exceptional customer service and effective sales strategies. You will assist in driving sales in furniture, technology, and supplies. Upholding operational standards and engaging with customers using tailored solutions will be key aspects of your success.
Key Responsibilities:
• Deliver outstanding customer service to all store visitors
• Drive sales in targeted merchandise areas
• Support store layout and merchandising standards
• Manage POS transactions and complex customer interactions
• Ensure cleanliness and safety in the store environment
Requirements:
• 3 months to 1 year of retail experience preferred
• Strong communication and customer service skills
• Collaborative team player focused on store goals
• Ability to handle challenging cust...

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Job Details

  • Location welland, niagara region
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026