Customer Contact Management Senior Analyst (French Speaker)

Sanofi

📍 Budapest, Budapest, Hungary 💼 Full time 🕒 Posted June 26, 2026

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Job Description

Job Title : Customer Contact Management Senior Analyst (French speaker)
Department : Sanofi Business Operations, Order to Cash
Location : Budapest
Main responsibilities 
Experience:
At least 2-4 years´ experience in Customer service in contact with the customers or similar (essential) preferably in Pharma 
Strong understanding of order to cash overall processes
Good business acumen (advantageous) 
Experience in call centers resolving customers issues (advantageous)
Strong problem solving, deductive and analytical skills (advantageous)
Experience in process improvement project (advantageous)
Hard and Soft Skills:
Hands-on experience of Salesforces Service Cloud(essential) & SAP in S4 Hana preferably
Knowledge of Microsoft Office and expertise of MS Excel (essential) 
Ability to interact with customers in a professional manner (essential) 
Is self-motivated...
            

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Job Details

Location Budapest, Budapest
Job Type Full time
Category Business Operations Specialists
Posted Date June 26, 2026
Application Deadline August 05, 2026