Customer Contact Centre Consultant

Regional Express Holdings Limited

📍 Orange, New South Wales, Australia 💼 Contract/Temp 🕒 Posted July 06, 2026

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Job Description

REX is currently seeking suitably qualified and motivated individual’s with the ability to provide the highest level of customer service to our passengers as Contact Centre Consultant’s located in Orange, NSW. These are temporary positions on a 12-month contract.
Expressions sought for;

2 positions varying between 20-38hrs per week.

Duties and Responsibilities:
Handle all incoming calls politely, efficiently and professionally
Inbound reservation sales
Reservation and Ticketing functions
Answer general customer enquiries
Support travel agents and Rex airport locations
Support Internet Customers
Assist Administration support duties -CA cases, call stats data entry, assistance in BSP refunds.
Assist with Queensland Support in live-check-in and freight.
Essential Selection Criteria:
Prior experience in customer service, preferably within a call centre environment
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Job Details

Location Orange, New South Wales
Job Type Contract/Temp
Category Information and Record Clerks
Posted Date July 06, 2026
Application Deadline August 15, 2026