Job Description
**About the Role**
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
**Your Impact**
- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.
**About You: The Skills & Expertise You Bring**
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Successful completion of Call Taker New-Hire training and introductory period.
- Must be able to work wide variety of ...
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
**Your Impact**
- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.
**About You: The Skills & Expertise You Bring**
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Successful completion of Call Taker New-Hire training and introductory period.
- Must be able to work wide variety of ...
Ready to Apply?
Submit your application today and join our talented team at Canon USA & Affiliates.
Submit ApplicationJob Details
- Location Itasca, IL
- Job Type Full-time
- Category other-general
- Posted Date June 03, 2026
- Application Deadline June 15, 2026