Customer Communications Representative I

Canon USA & Affiliates
📍 Itasca, IL, United States 💼 Full-time 🕒 Posted June 03, 2026

Job Description

**About the Role**

Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.

**Your Impact**

- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.

**About You: The Skills & Expertise You Bring**

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Successful completion of Call Taker New-Hire training and introductory period.
- Must be able to work wide variety of ...

Ready to Apply?

Submit your application today and join our talented team at Canon USA & Affiliates.

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Job Details

  • Location Itasca, IL
  • Job Type Full-time
  • Category other-general
  • Posted Date June 03, 2026
  • Application Deadline June 15, 2026