Customer Case Manager

About The Role
Are you driven by resolving complex issues and turning challenging situations into positive outcomes?

About The Role
Are you driven by resolving complex issues and turning challenging situations into positive outcomes?
Join our vibrant Customer Installation Centre at Wren Kitchens, Barton-upon-Humber, where you’ll take ownership of our most critical customer cases and play a key role in protecting both customer trust and brand reputation.
As a Case Manager , you’ll manage high-level complaints and complex installation cases end-to-end. You’ll be the calm and confident expert our customers rely on when things haven’t gone to plan. This role is about accountability, judgement, and delivering fair, timely resolutions — even under pressure.
If you’re resilient, empathetic and thrive on solving problems, this is the role for you!
Key Responsibilities

• Own complex cases fr...

Ready to Apply?

Submit your application today and join our talented team at Wren Kitchens.