Customer Care Telephone Agent – Native English and Spanish speakers (100% Remote – Based in Spain)

Prosegur
📍 Madrid, Community of Madrid, Spain 💼 Full Time 🕒 Posted June 26, 2026

Job Description

AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.



We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team.


Main Responsibilities:


-Deliver excellent customer service to international clients needing health insurance for visa/residency purposes

-Handle administrative tasks: data updates, online payments, authorizations, and service requests

-Accurately record information and escalate cases where necessary

-Empathize with customers and support their integration into the Spanish healthcare system


Work Schedule:


-Monday to Friday from 11:00 – 19:00

-Flexibility to cover different shifts occasionally (sick leave, holidays) is required


What We Offer:


-Full-time contra...

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Job Details

  • Location Madrid, Community of Madrid
  • Job Type Full Time
  • Category Information and Record Clerks
  • Posted Date June 26, 2026
  • Application Deadline August 05, 2026