Customer Care Telephone Agent – Bilingual English and Spanish Speakers (100% Remote – Based in Spain)

Prosegur
📍 Madrid, Community of Madrid, Spain 💼 Full Time 🕒 Posted July 23, 2026

Job Description

AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.



We’re looking for bilingual English and Spanish speakers who are based in Spain and fluent in both languages to join our remote working customer care team.



Main Responsibilities:


-Deliver excellent customer service to international clients needing health insurance for visa/residency purposes

-Handle administrative tasks: data updates, online payments, authorizations, and service requests

-Accurately record information and escalate cases where necessary

-Empathize with customers and support their integration into the Spanish healthcare system


Work Schedule:


-Monday to Friday from 11:00 – 19:00

-Flexibility to cover different shifts occasionally (sick leave, holidays) is required


What We Offer:...

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Job Details

  • Location Madrid, Community of Madrid
  • Job Type Full Time
  • Category Information and Record Clerks
  • Posted Date July 23, 2026
  • Application Deadline September 01, 2026