Job Description
Percepta is seeking a CRC Team Leader in the Philippines to oversee Customer Care agents, coach performance, and ensure timely escalation resolution. You will coordinate with Ford management and field teams to sustain high quality contacts and customer satisfaction.
The role emphasizes leadership by example, adherence to Ford’s processes, and continuous improvement through coaching and feedback in a fast-paced environment.
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Submit your application today and join our talented team at Percepta.
Submit ApplicationJob Details
- Location cainta, rizal
- Job Type Full-time
- Category Management & Operations
- Posted Date July 27, 2026
- Application Deadline September 05, 2026