Customer Care Support Specialist

About the Role

Grade Level (for internal use):

S&P Global Market Intelligence

The Role: Customer Care Support Specialist

Location: Tokyo, Japan

The Team

Our Customer Care Tier 2 support team stands out for its deep product knowledge and strong cross-functional collaboration, acting as a bridge between clients and internal teams to ensure queries are resolved efficiently with the right expertise. Working in Maritime & Trade services offers exposure to the dynamic and global nature of the industry, dealing with real-time vessel movements and trade flows that directly impact client decision-making. Our collaborative, supportive, and solution-oriented culture encourages knowledge sharing and continuous learning while maintaining a positive professional environment where teamwork is highly valued.

The Role

Reporting to the Customer Support Regional Manager, the role is customer fac...

Ready to Apply?

Submit your application today and join our talented team at S&P Global.