Customer Care Specialist I - Bilingual Contract

BASE PAY: $16.50/hr + $1.50 bilingual pay

SCHEDULES FALL BETWEEN 7:00 AM - 8:00 PM MONDAY - FRIDAY WITH WEEKEND ROTATIONS.

What You'll Do:

Are you passionate about helping people? As a Customer Support Specialist, you'll be the voice of our company—assisting clients and customers via phone, email, or chat. You'll handle orders, answer inquiries, resolve problems, and collect valuable feedback. Beyond just support, you’ll consult with customers to uncover their needs and recommend the best products, services, or solutions. Every interaction is an opportunity to make a difference!

We count on you to:

✔️ Provide friendly, efficient, and professional customer service

✔️ Resolve issues quickly and effectively

✔️ Recommend solutions that enhance the customer experience

✔️ Work within assigned client programs to meet performance goals

Your ...