Customer Care Specialist

YOUR ROLE

Customer Care Specialist – part‑time (40%) fixed‑term contract covering parental leave and high season until the end of March2027. Working two days a week, primarily handling inquiries from Edenred’s corporate customers by phone and email.

KEY RESPONSIBILITIES

• Ensure smooth, reliable service via phone and electronic channels during customer service opening hours.
• Deliver high‑quality, efficient customer service in line with set targets.
• Add value to customer groups and encourage the use of self‑service channels.
• Identify cross‑sell opportunities according to targets.
• Directly shape customer experiences as part of the customer care team.

YOUR PROFILE

Previous experience in customer service; fluent in Finnish and English; strong customer‑oriented mindset; goal‑driven; proactive, flexible, responsible and able to work independently as well as collaboratively. Quick learner of multiple ...

Ready to Apply?

Submit your application today and join our talented team at Edenred SE.