Customer Care Specialist - Elevate Customer Experience

Convergys
📍 naga, bicol region, Philippines 💼 Full-time 🕒 Posted June 16, 2026

Job Description

Convergys in Naga, Philippines is seeking Customer Service Representatives to ensure high-quality service meets contractual KPIs. The ideal candidate will possess strong orientation towards customer satisfaction, with capabilities in communication and multitasking in a fast-paced environment.

A high school diploma is preferred. Responsibilities include responding to customer inquiries and maintaining knowledge of client products, all while demonstrating professionalism and empathy in interactions.

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Job Details

  • Location naga, bicol region
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 16, 2026
  • Application Deadline July 26, 2026