Customer Care Specialist - Call Center

SERVPRO

📍 United States, Oklahoma, United States 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

What we offer
Excellent health benefits plan, which includes day 1 eligibility for medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time off package
Paid parental leave
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program
Job Summary
A Customer Care Specialist in the SERVPRO National Call Center is a frontline, revenue-enabling role. This position serves as the critical link between customers experiencing property emergencies and qualified SERVPRO franchisees across North America. Operating in a 24/7, high-volume, and surge-driven environment, this role goes beyond answering calls. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact cust...
            

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Job Details

Location United States, Oklahoma
Job Type Full-time
Category Information and Record Clerks
Posted Date July 08, 2026
Application Deadline August 17, 2026