Customer Care Specialist

Build trusted relationships with assigned Strategic and Core customers, provide solutions, and continually delights them with a positive, customer-centric attitude. Provide professional timely, reliable, consistent and professional communication with internal and external customers. Partner with Account Managers to keep them apprised of insights, issues and opportunities.

Pay Rate/Hourly Rate/shift differential: 19.00

Shift/Working Hours: 31.00

 Role is Hybrid work schedule with in office schedule Tuesday, Wednesday, Thursday each week.

Key Individual Accountabilities Key Shared Accountabilities
Relationship Management:
• Build trusted relationships with our customers, offers solutions and drives service excellence consistently delivering a differentiated best in class experience to our customers through knowledge, empowerment and partnership while enabling and encouraging increased customer loyalty, satisfaction and business growth. Pro...

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