Customer Care Senior Representative

NTT DATA Services
📍 East Grace Park, Metro Manila, Philippines 💼 Full-time 🕒 Posted June 21, 2026

Job Description

Position Overview: 

As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position: Digital Customer Service Representative
Position Status:     Full Time
Hours of Work: Monday-Sunday 8:00am-12:00am EST                                            
 

Responsibilities:

•    Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
•    To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.  
•    Respond to co...

Ready to Apply?

Submit your application today and join our talented team at NTT DATA Services.

Submit Application

Job Details

  • Location East Grace Park, Metro Manila
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 21, 2026
  • Application Deadline July 31, 2026