Customer Care Representative

Customer Support Specialist Local Candidates only
Location: On-site – Wappingers Falls, NY
Schedule: Monday–Friday | 11:00 AM – 7:00 PM
(35 hours/week)
Duration: Ongoing contract

Overview
Our clientl is seeking a Customer Support Specialist to join its team in Wappingers Falls, NY. This role supports internal teams and external customers by assisting with quote creation, order entry, reporting, and day‑to‑day customer support. This is an on-site position with strong visibility and long-term potential within a mission-driven organization focused on improving patient outcomes.

Key Responsibilities

+ Assist with creating customer quotes accurately and efficiently

+ Run quarterly consumption reports related to usage of a specific product line

+ Provide customer support via phone and email, ensuring a positive and professional experience

+ Perform basic order entry and ensure order accuracy

+ Partner with internal ...

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