CUSTOMER CARE REPRESENTATIVE

SGS
📍 Senai, Johor, Malaysia 💼 Full-time 🕒 Posted February 28, 2026

Job Description

Job Description

  • Responsible to perform sample handling including sample inspection, sample sorting, sample registration to comply with requirement of ISO 17025.
  • Assist reporting manager to ensure smoothen and effective daily operation.
  • Ensure timeliness and accuracy on handling business inquiries as per the expectation of the customers.
  • Responsible to handle indoor sales to assist walk in client and incoming call regarding on lab testing enquiry and follow up with client on proposal and sample submission.
  • Responsible to communicate and liaise with client on the sample submission & any sample related issue to ensure sample integrity.
  • Meeting the clients’ expectation in term of the incoming sample collection and outgoing laboratory reporting.
  • Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities ...
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    Job Details

    • Location Senai, Johor
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date February 28, 2026
    • Application Deadline April 09, 2026