Customer Care Representative Melbourne, FL

Percepta
📍 Melbourne, Florida, United States 💼 Full-time 🕒 Posted June 12, 2026

Job Description

At Percepta, we bring first-class service across each market we support. As a Customer Care Representative working on-site in Melbourne, FL, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing

The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

During a Typical Day, You’ll

  • Perform all Customer Care responsibilities with consistent reliability.
  • Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information
  • Accurately respond to customer inquiries.
  • Document customer contacts.
  • Initiate outbound contacts as appropriate.
  • Provide onlin...
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    Job Details

    • Location Melbourne, Florida
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 12, 2026
    • Application Deadline July 22, 2026