Customer Care Representative in Guelph

Connect Hearing Canada
📍 guelph, on, Canada 💼 Full-time 🕒 Posted June 08, 2026

Job Description

Make a difference every day as a Customer Care Representative at Connect Hearing in Guelph, ON. Deliver outstanding customer service and manage client accounts in a supportive retail clinic environment.

Connect Hearing Canada is part of the Sonova family, dedicated to enhancing clients' hearing health. This role requires strong communication skills and a passion for helping others, as you will support scheduling, manage client interactions, and assist with device repairs after training.

Key Responsibilities:
• Provide exceptional customer service in all communication forms
• Schedule appointments for Hearing Care Professionals
• Manage and reconcile client accounts effectively
• Collaborate with insurance companies for billing processes
• Assist in minor device repairs and clinic maintenance

Requirements:
• Excellent communication and customer service skills
• Experience with accounts receivable preferred<...

Ready to Apply?

Submit your application today and join our talented team at Connect Hearing Canada.

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Job Details

  • Location guelph, on
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026