Customer Care Representative I (Richmond, VA)

**Customer Care Representative I**

**Richmond, VA, 23230**

**Location:** This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._

**Start date: 9/14/2026**

+ **Training hours:** 8am - 5 pm EST
+ **Post Training:** Ability to work any 8-hour shift M-F between 8am and 8pm PST, possible weekend OT as needed

The **Customer Care Representative I** is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and ...

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