Customer Care Representative

Sonova Group
📍 barrie, on, Canada 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Who we are

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location

Barrie, ON

Reporting To

Regional Clinic Manager

A Day In The Life

  • Providing exceptional customer service in person, over the phone and by email
  • Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
  • Managing and maintaining client accounts while building relationships
  • Working with insurance companies to ensure successful third‑party billing operations
  • Assisting with cleanings and minor in‑clinic device repairs – training provided
  • ...

Ready to Apply?

Submit your application today and join our talented team at Sonova Group.

Submit Application

Job Details

  • Location barrie, on
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026