Customer Care Representative 2 Cainta, Calabarzon

Percepta

📍 Cainta, Calabarzon, Philippines 💼 Full-time 🕒 Posted June 14, 2026

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Job Description

Summary
The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers. The Customer Support Representative will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service experience, and answer regular customer inquiries and concerns via telephone. 
Responsibilities
Promptly processes and answers/resolves customer inquiries, concerns or technical questions, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided....
            

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Job Details

Location Cainta, Calabarzon
Job Type Full-time
Category Information and Record Clerks
Posted Date June 14, 2026
Application Deadline July 24, 2026