Customer Care Manager

PaxeraHealth

📍 Cairo, Cairo Governorate, Egypt 💼 Full-time 🕒 Posted June 25, 2026

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Job Description

  We are seeking a proactive and customer-focused Customer Care Manager to join PaxeraHealth.

This role will oversee daily customer support operations, ensuring high-quality service delivery and customer satisfaction.

The ideal candidate will lead support teams, improve processes, and collaborate with internal departments to enhance the overall customer experience.
  Key Responsibilities:   Team Management & Leadership: Supervise daily operations of the Technical Support team Assign tasks based on team member expertise and customer priorities.

Monitor team performance, provide feedback, and take action on low and high performers.

Conduct weekly meetings to discuss team progress and challenges.

Ensure open communication and foster a positive, collaborative work environment.

Technical Support & Customer Satisfaction: Oversee customer issue resolution, ensuring timely and effective support.
Ready to Apply?Submit your application today and join our talented team at PaxeraHealth.
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Job Details

Location Cairo, Cairo Governorate
Job Type Full-time
Category Information and Record Clerks
Posted Date June 25, 2026
Application Deadline August 04, 2026