Customer Care Manager

Epiroc

📍 Astana, Astana, Kazakhstan 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

Job Description:

Manage the Customer Care department’s daily operations.
Communicate closely with customers regarding spare parts orders.

Process customer orders and ensure accurate warehouse stocking.

Post requests in ACIGN and generate financial/logistical documents.

Handle all operations in BPCS and 1C systems.

Prepare and submit local reports as required.
What We’re Looking For:

Proven experience in customer service, logistics, or a related field.
Strong leadership and communication skills.

Ability to motivate and inspire a team.

Proactive, problem-solving mindset.

Familiarity with CRM systems and performance metrics.

Passion for delivering exceptional customer experiences.
Requirements:

Higher education in finance, economics, or logistics.
Practical experience in sales, inventory control, purchasing, su...

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Job Details

Location Astana, Astana
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date March 01, 2026
Application Deadline April 10, 2026