Customer Care Manager

Sidel

📍 Almaty, Almaty Region, Kazakhstan 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

Customer Care Manager
Contract Type
Permanent
Country
Location
Almaty
Your opportunity
Sidel is looking for a Customer Care Manager, part of the ECA Service organization, for CCA based in Almaty. He/she will support Customer requests for emergencies, trouble shooting and technical assistance during equipment warranty and life cycle of the equipment in respect of HSS&E (Health, Safety, Security & Environmental). Lead complete solution delivery from customer call until issue resolution with the help of technical experts from Product / Technical Support. He/she is a key role between Customer and Services Manager to develop relationships and trust toward Sidel.
Your Mission
Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standard...
            

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Job Details

Location Almaty, Almaty Region
Job Type Full-time
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026