Customer Care Generalist

ATS Automation

📍 Cambridge, Ontario, Canada 💼 Full-time 🕒 Posted July 24, 2026

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Job Description

Job Description
WHAT'S IN IT FOR YOU 
Benefits:

Compensation: $50,000 - $71,000
Annual Performance-Based Incentive Bonus 
5% RRSP match 
Stock purchase plan 
Starting 3 weeks of vacation 
Benefits package (health and dental) + $600 health spending account 
Half-Day Fridays 
Continuous learning and career growth with global mobility opportunities. 
A chance to contribute to something bigger - advancing the future of healthcare through automation. 
MAJOR DUTIES:
The Customer Care Generalist will be part of a team that is the central point of contact for the SuperTrak CONVEYANCE customer orders, installation and service coordination & scheduling, and warehouse management.
SPECIFIC RESPONSIBILITIES:
Customer Care and Service Support
Central point of contact for all order entry and order creation/maintenance into our Enterprise Resource Planning (ERP) system and o...
            

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Job Details

Location Cambridge, Ontario
Job Type Full-time
Category Information and Record Clerks
Posted Date July 24, 2026
Application Deadline September 02, 2026