Customer Care Executive - New Alipore

Rentokil Initial

📍 Kolkata, West Bengal, India 💼 Full-time 🕒 Posted June 26, 2026

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Job Description

About the Role
 :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role.
Requirements
Job Responsibilities:
● Maintain Effective Customer Contact Management.
● Be a catalyst in solving customer related issues.
● Coordinate with different stakeholders to achieve the common objective.
● Maintain fair updates on interaction with customers in the company systems.
● Increase revenue from existing customers through renewal of services as per set targets.
● On Time Renewal submission & To maximise conversion of renewals into orders.
● Client retention for the associated branch/ branches as per business requirement.
● Follow-up and coordinate with Back Office, SP, OE/OM and BM for the timel...
            

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Job Details

Location Kolkata, West Bengal
Job Type Full-time
Category Information and Record Clerks
Posted Date June 26, 2026
Application Deadline August 05, 2026