Customer Care Executive - New Alipore

Rentokil Initial

📍 kolkata, west bengal, India 💼 Full-time 🕒 Posted July 01, 2026

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Job Description

About the Role 
 :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. 
Requirements  
Job Responsibilities:  
● Maintain Effective Customer Contact Management. 
● Be a catalyst in solving customer related issues. 
● Coordinate with different stakeholders to achieve the common objective. 
● Maintain fair updates on interaction with customers in the company systems. 
● Increase revenue from existing customers through renewal of services as per set targets. 
● On Time Renewal submission & To maximise conversion of renewals into orders. 
● Client retention for the associated branch/ branches as per business requirement. 
● Follow-up and coordinate with Back Office, SP, OE/OM and BM ...
            

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Job Details

Location kolkata, west bengal
Job Type Full-time
Category Other-General
Posted Date July 01, 2026
Application Deadline August 10, 2026