Customer Care and Reservations Specialist - Bilingual

PAL Aerospace
📍 Moncton, New Brunswick, Canada 💼 Full-Time Permanent 🕒 Posted June 26, 2026

Job Description

At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team!

We are currently seeking a Full-Time Permanent Customer Care & Reservations Specialist to join our team in Moncton, NB.

Job Duties:

  • Travel Agency Support. Assisting travel agencies with reservation and ticketing support
  • Eticket Database MaintenanceDaily maintenance of our eticket databaseProcessing open couponsProcessing exception eticketsDaily processing of the eticket ETL error queue
  • GDS reject Queue MaintenanceDaily on-time processing of the GDS reject queue
  • Tier 2 Ticketing SupportAssisting PAL Airline station CSR’s with reservation and ticketing support of GDS, ...
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    Job Details

    • Location Moncton, New Brunswick
    • Job Type Full-Time Permanent
    • Category Information and Record Clerks
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026