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Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance

Confidential
📍 Kenya, Kenya, Kenya 💼 Full-Time 🕒 Posted February 22, 2026
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Job Description

Job Description

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car’s value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.


We have more than 6 years’ experience providing fin…


Customer Care and Debt Collection Agent (Smartphone Financing)

WHAT YOU WILL DO

  • Welcome calls to new customers

  • Early-stage debt collection (reminders and follow-ups)

  • Ongoing customer support through call, WhatsApp, and other channels

  • Assist in onboarding and training new team members as the product scales

  • Ensure that all interactions are aligned with Mogo’s tone of voice and customer experience standards

  • Coordinate with Loan Officers and Field Teams to ensure seamless customer onboarding and issue resolution.

    Ready to Apply?

    Submit your application today and join our talented team at Confidential.

    Submit Application

    • Job Details

    • Location Kenya, Kenya
    • Job Type Full-Time
    • Category Other-General
    • Posted Date February 22, 2026
    • Application Deadline April 03, 2026