Customer Care Agent (Hardware / Software)

Helderberg Personnel CC
📍 Stellenbosch, Western Cape, South Africa 💼 Full-time 🕒 Posted July 03, 2026

Job Description

Techno Park, Stellenbosch. My client is a world leader in the development of specialised electronic equipment used in sports.  They are seeking to employ a Customer Care Agent.
As a Customer Care Agent, you will be the first line of support services for their company. Your purpose as a Customer Care Agent will be to assist clients with diagnosing, troubleshooting and resolving any issues they might experience with our products.

Key tasks include: 


  • Handle general customer queries

  • Diagnose and troubleshoot customer problems

  • Resolve fundamental product technical issues

  • Assisting and training customers on the company’s products and software

  • Handling customer complaints.

  • Reporting customer issues

  • Product and software testing


Requirements Include:


  • Driver’s license own / reliable transport required

  • Fluent in English, any addit...

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Job Details

  • Location Stellenbosch, Western Cape
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026