Customer Assistance Support

What you'll be doing:

This is an exciting opportunity to kickstart your career in tech support, working in a fast-paced environment where no two days are the same. You’ll gain hands‑on experience supporting a wide range of hosting, domain, and email technologies, developing your technical expertise while delivering an excellent customer experience.

As part of a collaborative and supportive team, you’ll play a key role in diagnosing and resolving customer issues, building your problem-solving skills and confidence along the way. You’ll also have the opportunity to contribute ideas for improvement, learn from experienced colleagues, and develop a strong foundation for a career in technology.

• Investigate and resolve a high volume of technical queries (approx. 50 per day), following established processes to identify and implement appropriate solutions across, Web Hosting, Domain Management & Email Services
• Gain practical experience performing...

Ready to Apply?

Submit your application today and join our talented team at iomart Group.