Customer Arrears Support Advisor

The Very Group

📍 Speke, England, United Kingdom 💼 Full-time 🕒 Posted June 09, 2026

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Job Description

 About the role
 We have opportunities available on a full and part-time basis. These work on the shift patterns below;
  Full time -  Monday-Friday 12:30-20:00 (35 hours per week)
  Part time -  Monday - Friday 16:00-20:00 (20 hours per week)
 Working within the Customer Arrears Support Team, you will be part of a team that offers solutions to our customers in times of financial difficulty.
 This is an ambitious, innovative, and award-winning department working to responsibly deal with customer issues concerning financial arrears. They help to provide solutions and advice to meet individual customer needs in a responsible, supportive, and fair manner.
 You will be;
 Speaking to customers over the phone who have outstanding debt or who have not met payments on their accounts.
 Using a customer-centric approach to offer a bespoke solution to a range of customers with different financial problems.
 Re...
            

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Job Details

Location Speke, England
Job Type Full-time
Category Counselors, Social Workers, and Other Community and Social Service Specialists
Posted Date June 09, 2026
Application Deadline July 19, 2026