Customer and Sales - Team Lead

What you will do

• Coach, guide, and support Hire Specialists across Front Office and Back Office Sales
• Drive excellent customer service from enquiry to return
• Help the team convert enquiries into hires through proper follow-up
• Keep quotes, contracts, returns, extensions, payments, and admin accurate
• Work closely with workshop and logistics so clients get the right equipment on time
• Handle client queries, complaints, risk matters, and pressure professionally
• Keep the shop floor, counter, displays, and client areas neat and ready

What you will lead

• Front Office Sales: counter, phones, walk-ins, returns, quotes, and client service
• Back Office Sales: WhatsApp, email, quote follow-up, bookings, admin, and client communication
• Daily service standards, follow-up discipline, and team energy
• A team culture built on care, urgency, accuracy, and accountability
• C...

Ready to Apply?

Submit your application today and join our talented team at Helderberg Personnel.