Customer and Field Engagement

Apex Systems

📍 Redmond, Washington, United States 💼 Contract 🕒 Posted July 08, 2026

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Job Description

Job#: 3036858
Job Description:
This work is focused on driving product adoption, training, and usage at scale through customer activation, account team enablement, and structured learning programs. 
Key Responsibilities:
Customer & Field Engagement Ownership
Act as main point of contact for customer account teams, particularly in the US market, supporting large districts and strategic accounts.
Provide direct guidance to field teams on Minecraft Education adoption, training pathways, and customer activation strategies.
Serve as the escalation and coordination point for customer growth questions, processes, tooling, and engagement models. 
Training & Adoption Programs
Plan and deliver strategic customer trainings (live and on demand) to drive educator and student usage at scale.
Execute training initiatives tied to growth priorities ( AI, CS, Esports), transitioning from live delivery to scalable on-...
            

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Job Details

Location Redmond, Washington
Job Type Contract
Category Business Operations Specialists
Posted Date July 08, 2026
Application Deadline August 17, 2026