Customer & Agent Service Centre Leader

Great Eastern
📍 malacca city, malacca, Malaysia 💼 Full-time 🕒 Posted June 20, 2026

Job Description

Great Eastern in Malacca City is seeking a manager to oversee the Customer Service and Agent Service sections. The role involves planning and supervising daily operations, ensuring compliance with quality objectives while addressing customer and field force inquiries and complaints.

The ideal candidate will hold a tertiary qualification in management or a related field, with at least 5 years of experience in customer service. Leadership and problem-solving skills are essential.

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Job Details

  • Location malacca city, malacca
  • Job Type Full-time
  • Category Other
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026