Customer Administration & Data Support (Hybrid)

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

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About The Role

Ecosiastical Insurance, part of Benefact Group, is looking for a Customer Administration Support to join our Gloucester office.

What You’ll Be Doing

• Supporting the Customer Services Team underwriters with transactional post and other admin duties including CRM loading, phone coverage, survey requests and password resets.
• Input data accurately and efficiently, recognising and rectifying where quality standards have been missed.
• Identify issues and anomalies and escalate in line with company policy.
• Build effective internal relationships to deliver exceptional customer service and support our right first time approach.
• Act on audit results and agreed action plans to improve own performance and enhance the effectiveness of the team...

Ready to Apply?

Submit your application today and join our talented team at Ecclesiastical Insurance UK.