Job Description
Position Responsibilities:
+ Handle inbound customer calls in a professional and courteous manner, addressing inquiries and concerns about account s receivable balances, billing, and payment options
+ Take payments over the phone securely and assist customers in understanding their payment options
+ Educate customers on the benefits of using self-service tools to manage their accounts independently
+ Provide clear and concise responses to customer concerns about open balances and billing discrepancies
+ Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution
+ Track and log customer interactions, payment processing, and resolutions in the company’s CRM system
+ Other duties as assigned
Required Education and Experience:
+ High School Diploma /General Education Diploma and 1 t...
+ Handle inbound customer calls in a professional and courteous manner, addressing inquiries and concerns about account s receivable balances, billing, and payment options
+ Take payments over the phone securely and assist customers in understanding their payment options
+ Educate customers on the benefits of using self-service tools to manage their accounts independently
+ Provide clear and concise responses to customer concerns about open balances and billing discrepancies
+ Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution
+ Track and log customer interactions, payment processing, and resolutions in the company’s CRM system
+ Other duties as assigned
Required Education and Experience:
+ High School Diploma /General Education Diploma and 1 t...
Ready to Apply?
Submit your application today and join our talented team at Reyes Holdings.
Submit ApplicationJob Details
- Location Manor, TX
- Job Type Full-time
- Category other-general
- Posted Date June 03, 2026
- Application Deadline June 08, 2026