Cust SUPPORT ASST UNIT MGR

Mphasis

📍 Mangaluru, Karnataka, India 💼 Full Time 🕒 Posted June 04, 2026

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Job Description

Job Title
Team Lead, Wireless Fulfillment
How Operations, Global Asset Management, and Wireless Fulfillment Contribute to Client

As part of Operations and the Global Asset Management function, the Assistant Unit Manager helps deliver exceptional customer experiences around mobile device and service orders. This includes:
Working and delivering around contracted Service Level Agreements (SLAs)

Supporting Client Service Delivery teams

Maintaining relationships with customers, mobile carriers and other vendors, and other Client teams
How You Contribute to Client

As an Assistant Unit Manager for Fulfillment your primary duties and responsibilities include the following. Other duties may be assigned.
Act as the first escalation point of contact for all members of the team

Train all team members

Make recommendations to supervisor for load balancing across all team members

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Job Details

Location Mangaluru, Karnataka
Job Type Full Time
Category Information and Record Clerks
Posted Date June 04, 2026
Application Deadline July 14, 2026